Our Terms & Conditions
Welcome to Ocean Polymer / Ocean Group. These Terms & Conditions govern your access to and use of our website and services. By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use of the site.
Introduction
This website is owned and operated by Ocean Polymer / Ocean Group. These Terms apply to all visitors, users, and customers.
Use of Website
You agree to use the website for lawful purposes only and in a manner that does not:
Violate any applicable local, national, or international law
Infringe or violate intellectual property rights
Disrupt or interfere with website functionality or security
Attempt unauthorized access to server or data systems
Product Information & Pricing
We strive to provide accurate product descriptions, features, and pricing, including water tanks, PVC pipes, and related polymer products. However:
Product specifications may change without prior notice
Pricing may be updated due to manufacturing or market conditions
We reserve the right to modify, update, or discontinue products
In case of pricing errors, we may cancel or adjust orders after notification.
Orders & Payments
When placing an order, you agree to provide accurate and complete information.
We reserve the right to:
Accept or reject any order
Cancel orders due to availability, credit or payment issues, or suspected fraud
Payments must be completed through approved payment methods. Failure to complete payment may result in cancellation.
Shipping & Delivery
Delivery timelines are estimates and may vary depending on location, transport conditions, and stock availability.
We are not responsible for:
Delays caused by logistics partners or unforeseen circumstances
Damages occurring after delivery is completed to the customer location
Returns, Refunds & Replacements
Our return and refund policies apply only to eligible products as specified in our Return & Refund Policy (available separately).
Claims related to product defects must be supported by proof and reported within the specified time frame.
Intellectual Property
All content on this website—including brand names, logos, product images, graphics, videos, and text—is the property of Ocean Polymer / Ocean Group and protected by intellectual property laws.
You may not copy, reproduce, distribute, or modify any material without written permission.
Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
Indirect, incidental, accidental, or consequential damages
Loss of profits, business interruption, or data loss
Use of products is at the customer’s discretion and responsibility.
Third-Party Links
Our website may include links to other websites for convenience. We are not responsible for their content, privacy practices, or policies.
Privacy
Use of our website is also governed by our Privacy Policy, outlining how we collect, store, and protect personal information.
Changes to Terms
We may update or modify these Terms at any time. Changes will be posted with an updated effective date. Continued use after changes implies acceptance.
Governing Law
These Terms are governed by and interpreted in accordance with the laws of India, without regard to conflict of law principles.
Disputes shall be subject to the jurisdiction of courts located in Kerala, India.